Integration Guides

Catalyst Onboarding

7min
overview catalyst is a new offering for shi customers that bundles numerous microsoft offerings in an "a la cart" way shi one supports catalyst customers through several features in order to ensure that a catalyst customer is fully onboarded and able to access the full set of catalyst supporting features in shi one, there are three connectors that will need to be enabled each of these connectors enables a specific set of features with a catalyst contract in place, customers will get access to submit service requests on that contract within shi one this includes support new requests view requests service request reports knowledge base catalyst connectors azure usage connector this will allow catalyst customers to see data specifically related to their azure cloud cost & usage this enables them to track in detail where they are spending money within azure, and find opportunities for optimizing costs and performance enables the following features in shi one cloud cloud accounts consumption reports monitoring azure blueprints monitoring recommendations all up recommendations reports security & compliance governance subscriptions report center ability to create custom azure direct reports ability to create custom azure plan reports ability to create custom service request reports azure assets connector this will allow catalyst customers to see data about the assets in their azure cloud, such as storage instances or virtual networks enables the following features in shi one assets asset inventory products lifecycle vendor contracts locations report center ability to create custom asset reports ability to create custom service request reports microsoft 365 reporting connector this will allow catalyst customers to track information related to their microsoft 365 / office 365 licenses and the associated costs & usage of those licenses enables the following features in shi one cloud accounts microsoft 365 subscriptions report center microsoft adoption reports ability to create custom service request reports