---
title: How to Approve a User
slug: how-to-approve-a-user
docTags: 
createdAt: 2026-01-02T22:31:28.773Z
---

# Overview

When a user registers for SHI One within a Tenant that is already configured the Administrator(s) of the Tenant must approve the new user. If you are an Administrator you will receive a notification asking you to approve the user and grant the appropriate permissions as you deem necessary.

This document walks through the process of approving users.

## Approving a User

::::WorkflowBlock
:::WorkflowBlockItem
On the lefthand sidebar, navigate to **Settings -> User Management**
:::

:::WorkflowBlockItem
Click **Awaiting Approval **to see the list of all users awaiting access. These are users that have attempted to sign in and have requested access but are not yet approved to use the SHI One platform be you or your SHI One Admin(s).
:::

:::WorkflowBlockItem
Click the Edit (pencil icon) next to the User that you want to approve.
:::

:::WorkflowBlockItem
Approve the User by selecting the users Role and Account.
:::

:::WorkflowBlockItem
Click **Save**.
:::
::::