---
title: Orders Terms & Definitions
slug: orders-terms-and-definitions
icon: {"lucideIcon":"BookType"}
docTags: 
createdAt: 2026-06-08T16:36:15.115Z
---

# Key Terms Explained

Understanding these terms will help you use the **Orders (BETA)** page more effectively.

- **Storefront Manager: **If you are a Storefront Manager, you can view web orders related to that Storefront. 
- **SO#: **The sales order number. On this page, you can select the SO# to open the legacy SHI.com Order Details page. 
- **Cust PO#: **The customer purchase order number associated with the order. 
- **Ordered By: **This field shows who placed the order. The value depends on the order source: 
  - **Web orders**: the person who completed checkout
  - **SHIDirect**: the person who completed checkout
  - **Other sales origins**: the Delivery Contact
- **Ship To: **This field shows where the order is being delivered. You can hover to view the shipping address. 
- **Invoiced:** This field shows whether the order has been invoiced: 
  - **Y** = Invoiced
  - **N** = Not Yet Invoiced
- **Shipment Status: **This shows where the order is in the fulfillment process. Supported statuses include: 
  - **Order Placed**
  - **Processing**
  - **Partially Shipped**
  - **Shipped**
  - **Delivered**
- **Order Actions: **These are actions you can take on an order, including: 
  - **Return / RMA**
  - **Buy Again**
  - **View Invoice**