---
title: Shopper View of Standards
slug: shopper-view-of-standards
docTags: 
createdAt: 2026-08-26T17:01:30.915Z
---

# Shopper View of Customer Standards

## Feature Overview

The Shopper View of Customer Standards provides a modern, tile-based experience for browsing, managing, and purchasing standard products. It helps shoppers quickly navigate standards folders, review product details, check stock availability, and add products to their cart.

## Functionality Overview

Users can:

- Browse standards using a tile-based interface.&#x20;
- Navigate through folders and products.&#x20;
- Add individual products or entire folders to the cart.&#x20;
- View product details, specifications, and images.&#x20;
- Check stock availability and stock ownership details.&#x20;
- Configure products that require customization before purchase.&#x20;
- Manage standards content if they have the appropriate permissions.&#x20;

Notes or constraints:

- The Manage Standards button is only visible to users with management permissions.&#x20;
- Products requiring configuration cannot be added directly from the standard and must be configured first.&#x20;
- The number of visible tiles dynamically adjusts based on browser window size.&#x20;

## Getting Started

### Accessing the Feature

1. Navigate to Customer Standards from the shopping experience.&#x20;

![](https://api.archbee.com/api/optimize/iNsEBjkrzpMV8hFLC23IM/yeBoKYBMb8_Qj-tEMDuaq_22.png)

1. Ensure you have the required role and permissions to access standards management features if applicable.&#x20;

### Prerequisites

- Accounts/roles required: Shopper or Standards Manager&#x20;
- Configuration required: None&#x20;
- Data required: Access to at least one Customer Standard&#x20;

## Using Shopper View of Customer Standards (Step-by-Step Guides)

### 1. Browsing Customer Standards

1. Open a Customer Standard.&#x20;
2. Review the available folders displayed as tiles.&#x20;
3. Select a folder to view its products.&#x20;
4. Result: Products within the selected folder are displayed in a tile-based layout.&#x20;

### 2. Viewing Product Details

1. Select a product tile.&#x20;
2. Review the product details shown on the tile, including:&#x20;
   - Manufacturer&#x20;
   - Part Number&#x20;
   - Stock Status&#x20;
   - Product Name&#x20;
3. Open the Product Information Drawer.&#x20;

![](https://api.archbee.com/api/optimize/iNsEBjkrzpMV8hFLC23IM/IjqUuHjd7d4zYPGCwyqmR_23.png)

1. Review additional information:&#x20;
   - Product images&#x20;
   - Extended specifications&#x20;
   - Product details&#x20;
   - Availability information&#x20;
2. Result: Detailed product information is available without leaving the standards page.&#x20;

### 3. Adding Products to Cart

1. Open the desired product.&#x20;
2. Adjust the quantity as needed.&#x20;
3. Click Add to Cart.&#x20;

![](https://api.archbee.com/api/optimize/iNsEBjkrzpMV8hFLC23IM/oCn0ycdGLu1J5NbPIG4Sf_24.png)

1. Result: The selected product is added to the shopping cart.&#x20;

### 4. Adding an Entire Folder to Cart

1. Navigate to the folder containing the products you want to purchase.&#x20;
2. Click the option to add the entire folder to the cart.&#x20;

![](https://api.archbee.com/api/optimize/iNsEBjkrzpMV8hFLC23IM/mP_3NV8TAHClEkuhHFgUh_25.png)

1. Review the cart contents.&#x20;

![](https://api.archbee.com/api/optimize/iNsEBjkrzpMV8hFLC23IM/kRzYc-XddelJW_2LcOcae_26.png)

1. Result: All eligible products within the folder are added to the cart.&#x20;

### 5. Viewing Stock Status

1. Locate the desired product tile.&#x20;
2. Review the stock category displayed for the product:&#x20;
   - SHI Stock&#x20;
   - Owned Stock&#x20;
   - Reserved Stock&#x20;

![](https://api.archbee.com/api/optimize/iNsEBjkrzpMV8hFLC23IM/JNmS7lDEB7AVqjDDaH3I9_27.png)

1. Result: You can understand product availability and inventory ownership before purchasing.&#x20;

### 7. Managing Customer Standards

1. If you have the appropriate permissions, click **Manage Standards**.

![](https://api.archbee.com/api/optimize/iNsEBjkrzpMV8hFLC23IM/wyhfWnk3hkwtfYK7SItVG_28.png)

1. Add, edit, or organize standards content as needed.
2. Save your changes.&#x20;
3. Result: The customer standard is updated successfully.&#x20;

:::BlockQuote
**Note:** The **Manage Standards** button is only visible to users with standards management permissions.
:::

## Use Cases & Scenarios

### Primary Use Cases

- Quickly locate approved products within customer standards.&#x20;
- Purchase multiple products by adding an entire folder to the cart.&#x20;
- Verify stock availability before placing an order.&#x20;
- Review detailed product specifications and images.&#x20;
- Manage standards content as a standards administrator.&#x20;

### Best Practices

- Use folders to efficiently navigate large standards collections.&#x20;
- Review stock status before submitting orders.&#x20;
- Use the product information drawer to verify specifications.&#x20;
- Configure products before attempting to purchase them.&#x20;
- Resize your browser window as needed to optimize tile visibility.&#x20;

## Troubleshooting and FAQs

### Common Issues

**Manage Standards button is not visible**

- Verify that you have standards management permissions.&#x20;
- Contact your administrator if access is required.&#x20;

**Unable to purchase a product**

- Check whether the product requires configuration.&#x20;
- Use the Configure button to complete required selections.&#x20;

**Stock information appears unavailable**

- Refresh the page and reopen the product.&#x20;
- Contact support if inventory information remains unavailable.&#x20;

**Cannot find a product specification**

- Open the Product Information Drawer.&#x20;
- Use the specification search functionality to locate details.&#x20;

### FAQs

**What do the stock categories mean?**

- SHI Stock: Inventory available through SHI.&#x20;
- Owned Stock: Inventory already owned by the customer.&#x20;
- Reserved Stock: Inventory allocated specifically for the customer.&#x20;

**Can I add multiple products at once?**

- Yes. Entire folders can be added to the cart when supported.&#x20;

**Why do some products show a Configure button instead of Add to Cart?**

- These products require additional configuration before purchase.&#x20;

**Does the page work on different screen sizes?**

- Yes. The layout dynamically adjusts the number of visible tiles based on available screen space.&#x20;

## Glossary of Terms

- Customer Standards: A collection of approved products organized for customer purchasing.&#x20;
- Folder: A container used to group related products within a standard.&#x20;
- Tile: A visual card representing either a folder or a product.&#x20;
- Product Information Drawer: A side panel displaying detailed product information.&#x20;
- SHI Stock: Inventory currently available through SHI.&#x20;
- Owned Stock: Inventory already owned by the customer.&#x20;
- Reserved Stock: Inventory allocated to the customer but not currently available for general use.&#x20;
- Manage Standards: Administrative functionality used to maintain standards content.&#x20;
- Configuration Product: A product that requires additional configuration before purchase.&#x20;

Hierarchy or relationships (if applicable): Customer Standard > Folder > Product

## Related Resources

- [Standards Management](docId:7lR6bMMTrlYCZYKD9lORo)

