---
title: Getting Started
slug: storefronts-getting-started
icon: {"lucideIcon":"FlagTriangleRight"}
docTags: 
createdAt: 2026-04-10T17:35:22.226Z
---

# Overview

Personalized, custom-built eCommerce experiences within the SHI One platform have been rebranded as **Storefronts**. Storefronts are designed to serve your unique procurement needs. As part of the broader SHI One unification — which brings SHI.com and SHI One together into a single, modern portal — Storefronts focus on a tailored interface focused on the Procurement stage of the technology lifecycle.

Each Storefront is configured to match a specific business use case, enabling organizations to manage IT procurement, employee purchasing, employee onboarding, and site-based ordering through a branded, access-controlled, workflow-enabled portal. To learn more see [Storefront Types](docId\:EWPlEkUX2ndFFpVQkae7A).

The new SHI One homepage is the default landing experience for eligible signed-in users, bringing SHI.com storefront functionality into SHI One with a single, consistent header, navigation, and home dashboard. 

# Audience

SHI One Storefronts serve a range of personas across the customer organization:

- **Procurement Teams** - Users who manage, request, approve, and track IT procurement needs, including catalog management, workflow automation, and budget controls. 
- **Employees (Self-Service Buyers)** - Individual employees purchasing products such as laptops, accessories, or software for personal or home use at discounted rates via an Employee Purchase Portal. 
- **HR / Managers / New Hires -** Stakeholders involved in employee onboarding and device refresh, enabling pre-day-one ordering of required hardware, software, and accessories. 
- **Site / Location Administrators** - Users managing location-specific or department-specific stores with a curated, policy-driven product set (e.g., retail stores, branch offices). 
- **Global IT Organizations** - Teams with regionalized procurement needs requiring localized catalogs, multi-region workflow automation, and consolidated budget controls. 

# Benefits

- **Tailored to Your Business:** Each Storefront is customized with **branding, access controls, curated catalogs, approval workflows, and configuration bundles**, ensuring the procurement experience aligns with the organization's policies, contracts, and operational needs.
- **Self-Service Empowerment: **Storefronts drive self-service capabilities that reduce manual requests (e.g., WebAdmin/ServiceNow tickets) and empower both sales teams and customers with autonomy over ordering, catalog management, and reporting.

# Capabilities

| **Feature**                            | **Description**                                                                                        |
| -------------------------------------- | ------------------------------------------------------------------------------------------------------ |
| **Branding**                           | Each Storefront can be branded to match your specific identity requirements.                           |
| **Access Control**                     | Permission-based access using tenant roles, security groups, and storefront roles (Member / Manager).  |
| **Catalog Management**                 | Curated product catalogs tailored per Storefront, including regionalized options.                      |
| **Online Ordering w/ Net Terms**       | Full eCommerce ordering with net-terms billing support.                                                |
| **Standards**                          | Enforce product standards and approved configurations per storefront.                                  |
| **Approval Workflows**                 | Configurable multi-level approval workflows for procurement requests.                                  |
| **Configuration / Bundles**            | Pre-configured product bundles and BTO (build-to-order) configurations.                                |
| **Annotations**                        | Add notes and context to products, orders, or catalog items.                                           |
| **Order History / Reporting**          | Full visibility into order history with reporting and analytics.                                       |
| **Self-Service Management**            | Admins can manage users, security groups, and storefront settings without SHI intervention.            |
| **Punchout Integration**               | Support for punchout catalog integration with external procurement systems.                            |
| [Widgets](docId:6As8A06h0T-ipoQG9uHH9) | Homepage widgets surfacing relevant information based on user role and permissions.                    |