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Welcome to the SHI One external knowledge base. This documentation site is made for SHI One's customers, granting insight into SHI One’s capabilities and features 24/7. Anyone can easily access this documentation to learn about SHI One at their own pace and whenever it is convenient for them.
Use the lefthand sidebar to navigate this site; clicking the drop-down arrows displays the documents in each category.
The SHI One Mission Statement
To elevate the customer experience by providing a world-class digital platform as we help customers deploy and manage technology.
SHI.com is our e-commerce platform that customers use to select technology
SHI One is where we help customers deploy and manage that technology
SHI One in a Nutshell
Provides a single pane of glass for customers for visibility to their SHI delivered services, self-service ability to check on their public clouds, manage IT assets, and browse and request access to our interactive labs.
Built by SHI ASG for Azure CSP, AWS, O365, CSP, and GCP customers, and for those using our Warehouse and Integration Services and ASG Services.
Save time with self-service capabilities, check the status and results of your services, and view insights into how your systems are performing to make informed decisions about your IT investments. Easily manage your SHI delivered services and focus on what really matters – growing your business.
Streamline your cloud operations with easy to find recommendations for cost management, compliance, and cloud governance. Track and manage all your public clouds in a single dashboard with detailed consumption reporting. Spend less time struggling with reports, management, and support, and more time on the strategic initiatives driving your business forward.
Browse our catalog of interactive labs to learn more about how partnering with SHI can facilitate smooth technology decision making processes. Understand how SHI Labs help provide insights into how certain integrations can improve your existing processes, obtain hands-on experience with new technology, or explore unconventional ideas.
Monitor all your SHI warehouse inventory to ensure you have the right number of the right devices at any one time. Sort inventory by account, inventory, and manufacturer, with data that is updated hourly. Track the status of your warehouse configurations with real-time shipping information and rest assured that your equipment will be delivered on time.
Get real time visibility and actionable metadata related to your Cisco assets and their associated licensing, warranty, and subscription information. View comprehensive asset lifecycle reports with the ability to tag, group, sort, search, or submit inquiries about specific assets. Simplify your asset renewal process through short and long-term reporting related to the health of your devices.
