About SHI One
Getting Started
First Time Admin
5 min
overview this guide is a step by step walkthrough of the shi one onboarding process note that the person who performs this onboarding process will be designated as the shi one admin responsible for setting up the account the onboarding process has three parts complete the shi one organization registration choose how your organization's users will sign in set up security groups if your organization's shi one account has already been set up, jump ahead to the customer getting started guide docid\ cgvrx14enazu wegmrvzq section below initial account setup login for admin use chrome, edge, or firefox as your browser internet explorer is not supported when you receive the shi one portal onboarding email, click the start onboarding process button confirm your email address a verification code is sent to you email, which you then confirm fill in the shi one organization registration choose how your organization's users will sign in microsoft office 365/azure ad sso (recommended) google sso register new shi one user accounts microsoft office 365/azure ad sso if you select microsoft sso, you will be asked if you are an o365/azure ad admin if you are an o365/azure ad admin, you can authorize the sso connection by clicking the grant tenant wide admin consent to shi one button if you are not an o365/azure ad admin, send the below url to your organization's o365/azure admin (usually someone on your it team) to authorize the application on your behalf https //login microsoftonline com/common/adminconsent?client id=612f0fa7 b4f7 44b9 8684 5e0c36200771 the o365/azure admin's email address must match the organization's email in shi one if the email for the account in shi one is @bird com then the o365/azure admin's email must also be @bird com if the email for the account in shi one is @bird com but the o365/azure admin's email is @bird onmicrosoft com, they will not be able to grant permission or sign in to shi one to add a second email domain to your shi one account, first time walkthrough docid\ cgvrx14enazu wegmrvzq setting up google sso to grant sso permissions to shi one, you have two options if you are a google admin, sign in to google and authorize the shi one application if you do not have permission to grant authorization yourself, contact your organization's google admin (usually someone on your it team) to authorize the application on your behalf the google admin's email address must match the organization's email in shi one if the email for the account in shi one is @bird com then the admin's email must also be @bird com if the email for the account in shi one is @bird com but the google admin's email is @bird google com, they will not be able to grant permission or log into shi one to add a second email domain to your shi one account, click here shi one manual account registration choosing this option requires all users to manually register their accounts the first time they sign in fill out the shi one organization registration verify the registration click on register an account verify your email sign in once these steps are complete, scroll to customer getting started guide docid\ cgvrx14enazu wegmrvzq below to complete the onboarding process onboarding is not complete until security groups are configured