Terms & Definitions

key terms explained understanding these terms will help you use the orders (beta) page more effectively storefront manager if you are a storefront manager, you can view web orders related to that storefront so# the sales order number on this page, you can select the so# to open the legacy shi com order details page cust po# the customer purchase order number associated with the order ordered by this field shows who placed the order the value depends on the order source web orders the person who completed checkout shidirect the person who completed checkout other sales origins the delivery contact ship to this field shows where the order is being delivered you can hover to view the shipping address invoiced this field shows whether the order has been invoiced y = invoiced n = not yet invoiced shipment status this shows where the order is in the fulfillment process supported statuses include order placed processing partially shipped shipped delivered order actions these are actions you can take on an order, including return / rma buy again view invoice