This page provides an overview of the professional and cloud services currently available for management and tracking within SHI One. As a global solutions integrator, SHI offers a broad portfolio of technology services to organizations worldwide, covering everything from cloud migration to managed IT support. However, only a select subset of these services are represented and supported within the SHI One platform. This page helps users identify which service engagements are actively integrated and managed in SHI One, ensuring clear visibility into the services your organization can monitor and leverage through the portal. 

For inquiries about additional SHI services not listed here, please contact your SHI account team.

The following services are reported and trackable within SHI One.

SHI Configuration Services (End User & Data Center)

SHI Services Projects with an Assigned SHI Project Manager

SHI Services Projects with a 3rd Party Project Manager

Invoices

Supported Services

Microsoft Alert Page

Foreign Principal Role for Azure Support

Conditional Access Policy - Exclude Service Provider

Business Impact Statement (BIS)

Microsoft Granular Delegated Administration

Expert Support

SHI One Docs

First Time Admin

First Time User

Getting Started

How to Report an Issue

Troubleshooting

Frequently Asked Questions

About SHI One

Dashboards

Requests

Reports

Contracts

Projects

Services & Support

How to Upload Asset Management Data

Assets

Cost Centers

Migrating from PAYG to CSP

Catalyst - Azure Assets

Azure Advisor

Azure Resource Graph

Azure Security and Compliance

AWS Recommendations

AWS Resource Explorer Integration

GCP Cloud Asset Inventory

AWS Security and Compliance

Catalyst Onboarding

Cloud

Roadmaps

Recommendations

Labs

Custom SSO Implementation Guide

ServiceNow ITSM

Installing Azure Marketplace Applications

Integration Guides

Security Groups

User Management

Account & Settings